Equipment
How many working stations (PCs, terminals, etc) do you have?
How many printers do you have and does everyone have an access to them?
Please state any other IT equipments of significant importance (e.g. scanners,
etc.).
Operating systems and basic office products
Which operating systems are in use?
What office products (word processing, electronic
tables, etc.) are mainly used?
Networks
Are working stations in your institution networked?
What is the type of the network (Ethernet, Fast Ethernet 100Mbps, Ethernet
mix 10/100/1 G, T-base)?
What are the other network equipments (2 routers, 1switches etc.) in use
(specify number and type)?
To which other institutions are you connected through WAN and was there
any particular purpose for doing so?
Internet and e-mail
How many employees have an access to Internet?
What is connection speed and quality? (Connection type: wireless, permanent
modem connection, dial-up modem connection)
How many employees have their own e-mail addresses?
What kind of e-mail system is in use (Microsoft Exchange 4, Microsoft
Exchange 5.5, Microsoft Exchange 2000, Microsoft Exchange 2003, Novell
Groupewise, Eudora)? If none, state which type of access to e-mail do
you utilize (web interface, pop3, etc.)?
Is the maintenance in place efficient?
Security
What kind of firewall is in place (software, hardware (NOKIA, CISCO),
etc.)?
Do you have any regularly updated antivirus software?Which one?
Do you have a backup system in place?
Who is responsible for system security ?
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